Terms of service

Company Name: Savaria Enterprises (Savaria The Doodhwala)
Business Type: Proprietorship
Registered Address: Sunarian Kalan Chowk, Jhajjar Road, Rohtak, Haryana – 124001

Welcome to Savaria – The Doodhwala! By purchasing from or accessing our website, you agree to the following Terms of Service. Please read them carefully.

1. General

  • These Terms govern your use of our website and products, including Organic A2 Ghee, Wood-Pressed Oils, and Herbal Teas.

  • By using our platform, you accept and agree to be bound by these Terms and our Privacy Policy.

  • We may update these Terms at any time without prior notice.

2. Products

  • All products are natural, chemical-free, and made with care.

  • Variations in texture, aroma, or color may occur since products are 100% natural.

  • Our products are for dietary and wellness purposes only. We do not claim to cure or treat medical conditions.

3. Orders & Payments

  • Orders can be placed via our official website or authorized sellers only.

  • Prices are listed in INR (₹) and include applicable taxes, unless otherwise mentioned.

  • Payments must be completed at checkout via available secure payment options.

4. Shipping & Delivery

  • We deliver PAN India.

  • Order processing time: 2–3 business days.

  • Delivery time: 5–7 business days (may vary by location).

  • We are not liable for courier delays, but we will assist in resolving delivery issues.

5. Returns & Replacements

We take pride in delivering quality and purity — but if something goes wrong, we’re here to help 💛

✅ Return/Replacement is applicable only if:

  • The product is damaged or leaked during transit

  • You received the wrong product or quantity

📸 Please share clear photos/videos within 48 hours of delivery via email or WhatsApp for verification.

Once approved:

  • We’ll resend the product or offer a full refund – your choice!

❌ No Returns For:

  • Change of mind or incorrect size selection

  • Opened, used, or tampered jars

  • Delays caused by courier companies (though we’ll do our best to help)

6. User Responsibilities

  • You agree to provide accurate delivery details and contact information.

  • You shall not misuse our website, products, or engage in fraudulent activities.

7. Intellectual Property

  • All content, branding, product names, and images belong to Savaria Enterprises.

  • Reproduction, copying, or unauthorized use is strictly prohibited.

8. Limitation of Liability

  • Savaria Enterprises is not liable for indirect, incidental, or consequential damages.

  • Customers use products at their own discretion.

9. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Haryana.

10. Contact Us

📧 Email: savariathedoodhwala@gmail.com
📞 Phone: +91 7495058931
📍 Address: Sunarian Kalan Chowk, Jhajjar Road, Rohtak, Haryana – 124001

For Further Queries